Contact
Get in touch with us!
Drop Us an Email. Prefer writing things down? Send us an email anytime, and we will respond within 24 hours on business days. Whether it is a detailed query or a quick concern, no message goes unread at EbsyStore.
We Are Here to Help You
Have a question about your order? Need help finding the right product? Or just want to say hello? Our team at EbsyStore is always ready to listen and respond. Reach out to us anytime and we will get back to you as soon as possible.
Still Have Questions? We Have Got Answers
If you could not find what you were looking for in our contact form or FAQ section, do not worry at all. You can reach us directly by phone or email and a member of our team will personally make sure your question gets answered quickly and clearly. At EbsyStore no customer ever walks away without a solution.
Thank you for choosing EbsyStore. Every order matters to us. Every customer matters to us. And every message you send matters to us too.
Frequently Asked Questions
How long does delivery take?
We process and ship all orders within 1 to 3 business days. Delivery time depends on your location across Pakistan but we always work hard to get your order to you as fast as possible. Once shipped you will receive a tracking number to follow your package every step of the way.
What payment methods do you accept?
EbsyStore accepts multiple payment options including card payments and cash on delivery. All online transactions are fully secured and encrypted so your payment information is always safe with us.
Can I return or exchange a product?
Yes absolutely. If you are not happy with your purchase for any reason simply contact us within 48 hours of receiving your order. Our team will walk you through our simple and hassle free return and exchange process right away.
What if I receive a damaged or wrong item?
We sincerely apologize if that happens. Please contact us within 48 hours of delivery with a clear photo of the item. We will resolve the issue immediately either by sending a replacement or issuing a full refund. No arguments, no delays.
How can I track my order?
Once your order is confirmed and shipped you will receive a tracking number via email or phone. You can use that number to track your package in real time and know exactly when it will arrive at your door.